FIVE-STAR SERVICE!
What Our Customers Say
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EXCELLENT 79 reviews bob gregoryDecember 19, 2024 Timely and professional service. Have my strongest recommendation. Sandy WongNovember 23, 2024 Justin, Donald, Michael,and Cyrus from Premier Restoration mitigation team the most professional and knowledgeable with the issues in our unit. Justin explained step by step what they will be doing and Donald and Michael worked out the details efficiently and kept my place as clean as possible while working on my unit. They changed their booties each time coming in and out of the contaminated area. Cyrus came also with Donald and assisted Donald in the cleanup and was also very professional and respectful to our unit . I have been in the customer service industry for 50 years and I would highly recommend the Premier Restoration group they are the Best if I have to give them a star I would give them 10 stars. Much mahalo Jerry LengNovember 22, 2024 The mitigation team Justin, Donald, Mike and Cyrus working on my unit 3801 West Tower at the Moana Pacific Condominium. They are very professional and very informative throughout the process. They started the repair job immediately because of the extend of the water damage leaking from above. I would recommend this company highly. The team members and project manager are all very very nice and courteous. They answered all my questions during the process. I will give all of them 10 stars. Maria MariaNovember 9, 2024 Premier Restoration Hawaii 's workmanship and professionalism reach a level of excellence I could not even imagine. The quick response made a huge difference so that no further damage would occur. They came out right away and in days had a crew complete both the master bathroom and guest bathroom. Please see the attached pictures. The interactions I experienced at each level were outstanding. As an old timer, the respect, pride and superior workmanship meant a lot to me. The friendly staff from Tish to JJ to Henry et al were refreshing. I felt cared for as if they were my own children looking out for my best interests. Premier Restoration Hawaii runs their business as if you are family. Dafatmama VovoNovember 1, 2024 Kieron and Lala came out to help us with our water damage, they are a wealth of knowledge and assurance. They had much Aloha and did a spot on job looking for the water damage and setting up the driers. They treated us and our home like we were family. I would give them 2 thumbs up and a snap around the world. They are Awesome Jaymie RenardNovember 1, 2024 Kieron and Lala came out for emergency damages from water coming out of the ceiling. They were professional, kind, efficient! If you ever have to call for services, DEFINITELY call here! They are amazing workers that explain every step of the way what is going on and they also check for understanding if you have any questions or concerns as well. Thank you for servicing our home! Eloise TungpalanOctober 21, 2024 I wanted to give a big thank you to Dylan, Matt and Isaiah for the fantastic job they did in restoring our son’s room! Water had leaked in through the roof and caused mold to form on the lower wall near my son’s bed! Matt and Isaiah cleared his room of debris, unwanted furniture and objects until the room was clean as can be. Dylan was an excellent project manager and always kept me informed of what was happening and what the next steps would be! Thank you for your kindness Dylan! I highly recommend Premier Restoration Hawaii if you find yourself in problem with mold! They are a kind and caring crew of fine workers! Mahalo for your Aloha Dylan, Matt and Isaiah! Lorna MotasSeptember 29, 2024 Premier Restoration was contacted on August 21 to mitigate a huge leak initiated from a broken water heater above my unit. They responded immediate and was there with all the equipment and work crew to extract water, measure the wetness in ceiling walls, and floors and affected areas. Dylan who supervised the crew of 4 young men, Isaiah, Niko, Terran, and Bobby did an outstanding job. The crew immediately knew what to do in setting up water extraction machines, hoses and fans. They worked together extreme well and were efficient, clean, courteous and respectful. Dylan and his crew listened to all of my concerns and communicated the process and next steps each day. They were prompt in returning each day and on time to check the water dampness and take pictures to document the process from beginning to end. They cleaned up after each work shift and ensured to keep the unaffected areas pristine by taping up those rooms and areas. I cannot say enough about their professionalism and work ethics. Premier’s work quality and service is worth each penny spent! I had total peace of mind knowing they were handling this project. I will always refer Premier Restoration Hawaii to friends and colleagues in the future. Regards and Mahalo! Lorna Julie Bennington, DVM, PhDSeptember 18, 2024 So appreciative for the professionalism, efficiency, competence, and conscientiousness of Justin and his crew: Ha'o, Matt, Don, and Bill. Mahalo Landon BensonSeptember 5, 2024 Dylan and his team Kanai, Niko, Terran, Bobby, & Isaiah did a phenomenal job for Allana Buick & Bers at the Hawaii Convention Center. This was hard manual work, and these guys crushed it. Good job looking forward to working with you again in the future. Big shout out to Brede, Nick, Brad, & Talanoa for all their hard worked on the reconstruction. Great work Premier Team! Landon Benson Consultant Allana Buick & BersLoad more
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